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Prior authorization

Prior authorization is the payer’s approval of a ride before it happens. In Medi-Cal managed care, NEMT always needs prior authorization based on an approved PCS form; NMT may need it if the plan chooses.

Also called: PA, authorization number, trip authorization

NEMT

DHCS makes NEMT subject to prior authorization: the member must have an approved PCS form. For recurring appointments, such as dialysis, the plan authorizes NEMT for the length of the treatment, up to 12 months.

No prior authorization is needed when a member is moved from an emergency room to an inpatient setting, or from an acute care hospital, right after an inpatient stay, to a skilled nursing facility, an intermediate care facility or an inpatient psychiatric facility.

NMT

Plans may require prior authorization for NMT and renew it every 12 months. An attendant’s ride is authorized together with the first NMT request.

What it means for the provider

The authorization number is usually what ties a leg to its payment: brokers and plans check that a leg had one, that the date was inside its range and that the units weren’t used up. A leg billed without it is a common denial. In fee-for-service Medi-Cal the authorization is a TAR.

Sources

Checked on . Rules change: check the current version with the payer before you bill.

See your own trips in MileCall.

Bring a day of trips and a broker file to the demo. We’ll plan it, dispatch it, drive it in the driver app and bill it while you watch.