Why they matter
Payers pay loaded miles, so every empty mile is fuel, wear and driver time with no revenue. Comparing loaded miles with total miles, the loaded-mile ratio, shows how well a day was planned.
Where they come from
Cutting them
Plan the day as a whole rather than trip by trip, group trips by area and time, and shop each new trip against every run that could take it. Some deadhead is unavoidable; a rider’s pickup window and ride-time limit matter more than a few saved miles.
Related terms
- Loaded milesLoaded miles are the miles a vehicle drives with the rider on board, from pickup to drop-off.
- Run (route)A run, also called a route, is the ordered list of pickups and drop-offs one van and driver will do in a shift.
- Multi-load (shared ride)Multi-load means carrying more than one rider in the same van at the same time, for example three dialysis riders from the same building.
- Will-callA will-call is a return leg booked without a pickup time.