Driver app
Every stop done right, with or without signal.
Inspection, pull-out and the run in driving order. Signatures, no-show proof and odometers taken at the stop, saved on the phone and sent when the signal returns. English or Spanish, each driver's choice.
MileCall Driver
Inland Care Transit
Today · Van 12, run 4
Next stop
1.2 mi awayPickup
10:30
ETA10:29
Window 10:20–10:40On time
318 Cajon St
Redlands
Esperanza RuizWC
Navigate
Call
Progress
2 of 8 stops doneComing upSee all stops
11:00
Esperanza RuizWC
Drop-off, Colton Dialysis Center
13:10Late risk
Walter KimAMB
Pickup, 455 N Mt Vernon Ave
Arrive
Rosa’s day in Van 12. Tap the phone to pause it.
Sample data throughout this page: Rosa's day in Van 12 for Inland Care Transit, its riders and places are made up.
The tour
Walk Rosa's day, screen by screen.
Sixteen screens of the real app, in the order a driver sees them. Pick a chapter and the phone turns to it; it keeps playing from there. Switch it to Spanish to see what a Spanish-speaking driver gets.
Inland Care Transit
Today · Van 12, run 4
Next stop
1.2 mi awayPickup
10:30
ETA10:29
Window 10:20–10:40On time
318 Cajon St
Redlands
Esperanza RuizWC
Navigate
Call
Progress
2 of 8 stops doneComing upSee all stops
11:00
Esperanza RuizWC
Drop-off, Colton Dialysis Center
13:10Late risk
Walter KimAMB
Pickup, 455 N Mt Vernon Ave
Arrive
06/16 Next stop
Without signal
Signal comes and goes. The record doesn't.
Dialysis centers, parking garages, the canyon on the way to Redlands: the app does not wait for the network. Every step is saved on the phone the moment it is taken, with its time and GPS, and sent when the signal comes back.
Nothing lost.
Four steps, taken on the phone with the radios off; sent in one go at 15:31.
On the phoneVan 12 · RosaAll sent
- 15:09Break ended15 minSent 15:31
- 15:24ArrivedEsperanza Ruiz · GPS and timeSent 15:31
- 15:27Passenger signatureEsperanza RuizSent 15:31
- 15:27Pickup confirmedEsperanza Ruiz on boardSent 15:31
Inland Care Transit
Today · Van 12, run 4
Up to date, 15:31
The pickup for Esperanza was recorded. You can undo it for 0:58
Undo
Next stop
6.4 mi awayDrop-off
15:55
ETA15:49
Window 15:40–16:10On time
318 Cajon St
Redlands
Esperanza RuizWCon board
Navigate
Call
Progress
7 of 8 stops doneArrive
Inland Care Transit
Today · Van 12, run 4
Pickup, Esperanza
Arrived 10:29Pickup
10:30
Window10:20–10:40
Arrived10:29
On time
318 Cajon St
Redlands
Esperanza RuizWC
Speaks English. IEHP, trip id 88213
Before you finish
Passenger signature
Still needed: the passenger's signature
Confirm pickup
Signatures and no-shows
Proof the payer asks for, taken at the stop.
Each payer's rules are set once in MileCall. The phone asks the driver for exactly what that payer needs before a stop counts, and nothing more.
Everything lands on the leg’s proof-of-service page in billing: times against the window, GPS, odometers, the signatures and the trail on a map. Signatures and photos are encrypted at rest.
Also in the app
Small things a driver notices.
- Navigation hand-off
- One tap opens the next stop in Google Maps. The app stays on the stop, ready for Arrive.
- Messages and push
- An inbox with dispatch, quick replies to tap, broadcasts to everyone on a run, and a push when dispatch changes the run. The run list shows a banner with what changed.
- Undo
- The arrival or the pickup can be taken back within a minute, from the strip at the top of the screen.
- English and Spanish
- Each driver picks a language. Riders' names, places and the company's own inspection items stay as they were entered.
- Shift and odometer
- Start shift, breaks, pull-out and pull-in with the odometer readings, and location shared with dispatch from the first tap to the last.
- Getting the app
- Drivers get the app from their company and sign in with their own login; the Driver role sees only their own runs.
Navigate
318 Cajon St, Redlands
Opening Google Maps…
The app stays on this stop. The driver comes back to tap Arrive.
See a driver's day in MileCall.
We'll walk you through the app on a phone, in English and Spanish, and show what dispatch and billing get from every stop.