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Product tour

See a day in MileCall.

2½ minutes of one day: planning the calendar, booking rides, running dispatch live, the driver app, rider texts, billing and reports.

Sample data throughout the video: Inland Care Transit, its riders, drivers and trips are made up.

Chapters and narration

Start at any part of the day.

Each chapter starts the video at its time. Everything the video says is here too, chapter by chapter.

Plan the day

Six forty a.m. Two drivers just called in sick. Forty rides are on the board, and the phones are already ringing.

MileCall puts the whole day on one screen.

Every run, every rider and every pickup time, on one calendar. And right at the top, five rides that still need a run.

Drop a ride in. MileCall checks every van, and shows which one fits best, how much time it adds, and the extra miles.

Book rides

Booking is just as quick. Book a ride while the caller is still on the line. Import a broker’s trip file in a few clicks. Or set up standing orders that repeat every week, and the rides are added for you automatically.

Rider needs

Each rider keeps their mobility needs, addresses and notes in one place. So when a van can’t take a wheelchair, MileCall tells you before you place the ride, not after.

Run it live

Then run the day live. Every van is on the map, with ETAs that update as they drive.

A van running late? It turns amber, so you see it before the clinic calls.

Rider ready to go home? Find the will-call, and activate it with one click.

Driver app

Drivers get their whole run, in order, on their phone. The next stop sits right on the lock screen, and the app keeps working even with no signal.

Rider updates

Riders get a text and a live page that shows the van on its way, in English or Spanish. Family members and clinic staff can get the texts too.

Billing

By evening, every trip is priced and ready to bill.

Each payer gets its own rates. Export the trip sheet for the broker’s portal, and post payments straight from 835 files, so you see what was paid and what was denied.

Compliance

Driver licenses, vehicle papers and inspections all live in one place, and MileCall warns you before anything expires.

Reports

Reports show your revenue. Your on-time rate, for every day. And what each driver did.

Switching

Moving over is simple. We bring your data across from your current system for free, and you run a side-by-side week first, so nothing changes until you’re ready.

Every mile counted. MileCall dot com.

See a day of your own trips in MileCall.

We’ll walk you through dispatch, the driver app and billing, and what moving over would take for your fleet.