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Attendant (escort)

An attendant, or escort, is a person who rides with the member to help them, such as a parent, guardian, spouse or aide. The attendant takes a seat and is booked on the trip with the member.

Also called: escort, companion, additional passenger

Attendants in Medi-Cal

DHCS tells plans that NMT coverage includes the cost of one attendant, such as a parent, guardian or spouse, approved together with the first NMT authorization. Plans also cover necessary travel expenses for an accompanying attendant, and an attendant’s salary when the attendant is not a family member.

For minors, plans must provide transport for a parent or guardian. A minor can ride without one only with written consent from a parent or guardian, unless the law doesn’t require consent for the service the minor is going to.

Billing

Some payers pay a fee for each attendant on a leg; others pay nothing extra. T2001 is the HCPCS code for a non-emergency transport patient attendant or escort, and the Medi-Cal provider manual lists it among its non-emergency transportation codes. Check each payer’s contract.

What it means for the provider

An attendant needs a seat, so a van that fits the wheelchair may still be full. Book attendants on the trip, not in a note, so capacity and billing both count them.

Sources

Checked on . Rules change: check the current version with the payer before you bill.

See your own trips in MileCall.

Bring a day of trips and a broker file to the demo. We’ll plan it, dispatch it, drive it in the driver app and bill it while you watch.