Partnership coordinates its own rides, and asks for a TAR.

Partnership’s Transportation Services Department coordinates NEMT, NMT and gas mileage reimbursement for its members itself. Its policy also says providers and members “can call Partnership or any Medi-Cal Certified NEMT Provider directly to request NEMT services,” so a medical office may call a transportation company first.

Requests made to Partnership must come in five calendar days before the date of service. Shorter notice is reviewed case by case, and can be denied if the member simply waited.

Partnership’s policy MPTP2501 says both a Treatment Authorization Request and Partnership’s DHCS-approved PCS form are required for all NEMT services that have an identified TAR requirement. Even urgent one-time NEMT “still requires a TAR to be submitted by the Medi-Cal Certified NEMT Provider once a valid PCS can be obtained.” So here the transportation company, not only the doctor, has paperwork to file.

Only Partnership’s own PCS form is accepted, authorizations last at most 12 months, and Partnership states it will not downgrade the modality the provider prescribed.

Hospital discharges must be picked up within three hours of the request. If the transportation provider that accepts the trip is contracted with Partnership, it is paid at its contract rate.

Solano, Napa, Yolo, Sonoma, Marin, Mendocino, Del Norte, Humboldt, Lake, Lassen, Modoc, Shasta, Siskiyou and Trinity counties, and since January 1, 2024 also Butte, Colusa, Glenn, Nevada, Placer, Plumas, Sierra, Sutter, Tehama and Yuba.

We couldn’t confirm these from Partnership HealthPlan’s own pages, so ask the plan or its vendor:

• How a transportation company contracts with Partnership (no contracting page for transportation companies was found).
• The claim form and filing deadline Partnership applies to transportation claims.